In this post, we explore disaster recovery and how cloud managed services can provide a robust, cost effective solution for your organisation’s online education services. You can read earlier related posts that cover considerations for data recovery and backups.
Disaster recovery can be a complex problem to solve for many businesses. It often starts with trying to decide what really matters when it comes to getting your business back from the brink. Striking a balance between what’s needed and what is affordable is at the heart of the matter. If you provide online education services, your IT team will no doubt be seeking a solution that supports and protects your educators and student learning. You want improved resilience at a great price… and still meets all business requirements, not forgetting any associated regulatory or legal compliance needs.
Cloud disaster recovery
With the ubiquitous switch for many organisations to consuming cloud services, it’s not surprising that disaster recovery and backup services are now an integral part of a managed services offering.
MSP services provide cost effective solutions
Managed Service Providers (MSPs) are well placed to provide disaster recovery and backup solutions at a cost-effective price point, while still meeting your organisation’s most complex business requirements.
The MSP value proposition is compelling for many organisations. It changes the narrative on gaining the advantage of recovery service, without having to understand the detail and employ teams of infrastructure experts to design and maintain the solution.
Services of this nature, especially given the fundamental concepts of moving data to a secure and resilient location so that it can be recovered when needed, should be considered more akin to utilities, such as electricity and water. You don’t necessarily care how the service is delivered, as long as it works.
Your organisation’s objective with a disaster recovery service is to de-risk operating in a world where major digital incidents can have a severe impact on your operations. In some cases, these catastrophes are existential.
Disaster recovery and backup services
MSPs typically offer a range of options for disaster recovery and backup services, such as:
- The ability to switch over to a failover environment, with SLAs relating to how long it takes for the business to be back up to its normal operating status and recover and failback services to allow the business to shift back to its recovered environment;
- Fire drills that allow the organisation to run full tests of its backup and recovery processes, including working closely with the test team to coordinate and even facilitate the war room and collect information on lessons learned from the exercise, and;
- Data backup and system backup – both allow the business to recovery to a specific point in time, the first recovering the information needed by the business to operate, while the second brings back the systems the business uses to process information. Depending on the nature of the incident, an organisation may need one or both options.
